WE CAN SHIP OUR CONTAINER GROWN NURSERY STOCK ALL YEAR ROUND!
If you want to reserve plants but don’t want them shipped until later, just place your order and specify in the note section at the end of checkout, when you want them sent.
- West of the Rockies: $15.00 flat rate + 25% of total cost of order.
- East of the Rockies: $18.00 flat rate + 30% of total cost of order.
- For express delivery: Please contact us for a quote: firstname.lastname@example.org
- You will be notified when your nursery stock ships and given a UPS tracking number that can be used to track your order so you know exactly when it will arrive.
- We no longer sell Citrus.
- We cannot ship to Hawaii, Alaska, or internationally. Sorry!
We ship our plants throughout the week UPS Ground all over the contiguous lower 48 states.
Normally you should receive your plants within 3 to 5 business days for locations west of the Rockies and 6-10 business days for east of the Rockies locations from the time your order is shipped. However, spring time is our busiest season and it takes our team longer to process orders. During this time, please be patient with us as we process hundreds of orders, and note that it will take about 2 to 3 weeks for your order to be processed after it’s been placed. We thank you for understanding and for supporting us in the movement of food justice for all!
For areas East of the Rockies during the hottest time of the year we recommend 3 Day select. Please contact us for a quote.
During cold winter months, in order to ensure that your plants arrive in good condition, we monitor the temperature and weather conditions in your area and try to send trees at the earliest safe date for planting. We ship only to those areas that are free from hard freezes during the cold winter months and can reserve your order for later shipping when spring begins to arrive in your area. When placing an order please let us know when you would like your order to be shipped.
Orders that are placed for local pick-up require arranging an appointment with the nursery staff. You may schedule a pick-up appointment by calling our nursery office at 510-224-6806 or emailing us at Info@RollingRiverNursery.com.
Guarantee and return policy – Sending you, our customers healthy, strong and true to name plants ready to take off in your garden is our highest priority. We grow our plants with sustainable organic practices leaving plants free from toxic substances. At the same time we maintain a strict natural pest and disease program to ensure our plants are not going to introduce some new pathogens to your garden. We guarantee that our plants arrive alive and in good condition ready to grow. Though we pack our orders carefully in secure boxes there may be some leaf bruising or other cosmetic disturbance that plants will easily grow out of. If plants should arrive dead or seriously damaged please notify us within one week after you receive your order. We will replace any defective plants free with the customer paying for the shipping. Our liability is limited to the purchase price of the plant. Due to the many “out of our control” variables that can happen when growing plants we cannot guarantee their continued survival after arrival. We sincerely do want your planting to be a success and encourage you to call on us if you have questions or problems.
Restocking Fee – When an order is cancelled, we charge a 20% restocking fee to cover labor cost associated with the process.